Boise State University | Boise, Idaho, U.S.| Jan 2018 – Dec 2019 | Bachelor of Arts in English, Emphasis in Writing, Rhetoric, & Technical Communication, magna cum laude | Honors: 2020 Outstanding Senior Award
Smith College | Northampton, Massachusetts, U.S. | Jan 2016 – Dec 2016 | Completed 24 credits toward English degree
Portland Community College | Portland, Oregon, U.S. | Sept 2013 – Dec 2015 | General Studies
MARKETING EXPERIENCE
Proposal Specialist | MSA Professional Services, Inc. (MSA) | Portland, Oregon, U.S. (Remote) | Jan 2025 – May 2025 | Prepared proposals, including formatting, layout, technical writing, and proofreading. Assisted in creating marketing materials, including project write-ups, case studies, resumes, and client presentations. Facilitated client presentation preparation. Researched, wrote, and updated information including project descriptions, resumes, and other qualification materials.
Marketing Coordinator | GeoEngineers | Portland, Oregon, U.S. (Remote) | Aug 2021 – Dec 2024 | Tracked and sent publicized project opportunities to appropriate technical teams. Worked with technical experts to strategize and prepare persuasive marketing materials. Conducted research and used metrics, data, and related insights to help drive strategy and business-development activities. Responded to teaming partner requests for information for marketing materials. Supported client-outreach activities such as conferences, presentations, professional organizations and special events. Created and maintained marketing materials such as information sheets, staff biographies, project photographs, and promotional materials.
Technical Editor/Writer | American Geotechnics (AGEO) | Boise, Idaho, U.S. (Remote) | Aug 2020 – Aug 2021 | Managed all documentation, including writing marketing materials and proposals, editing engineering reports and other content, coordinating with subject matter experts, and managing deliverables schedules. Maintained the company website and document templates.
Proposal Development Intern | Fast Enterprises, LLC (FAST) | Boise, Idaho, U.S. | Aug 2020 – Aug 2021 | Crafted and managed proposals and supporting marketing materials for potential new clients. Developed an in-depth understanding of the FAST software, markets, and business model by regularly collaborating with market specialists, implementation consultants, trainers, and project managers. Developed targeted marketing materials that addressed potential client modernization goals, concerns, and current business process inefficiencies.
CUSTOMER SERVICE EXPERIENCE
Server/Server Trainer/Cocktail Server | The Wylder | Boise, Idaho, U.S. | Jan 2018 – Aug 2021
Manager/Fine Dining Server | Richard’s Restaurant & Bar (located in the Inn at 500) | Boise, Idaho, U.S. | Jan 2017 – Dec 2017
Server/Bartender | Viva Fresh Pasta | Northampton, Massachusetts, U.S. | Feb 2016 – Dec 2016
Fine Dining Server | Urban Farmer (located in The Nines Hotel) | Portland, Oregon, U.S. | Feb 2014 – Jan 2016
Fine Dining Server | The Gilt Club | Portland, Oregon, U.S. | May 2013 – Jan 2013
Fine Dining Server | The Daily Grill (located in The Westin Hotel Portland) | Portland, Oregon, U.S. | Oct 2012 – Apr 2013
Server | California Pizza Kitchen | Portland, Oregon, U.S. | Oct 2008 – Oct 2012
